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Backpack Exchange Initiates Customer Claims Process for Former FTX EU Users
Backpack Exchange has officially opened the customer claims process for users affected by the collapse of FTX Europe. As the new owner of FTX EU, Backpack is facilitating the reimbursement process under the oversight of the Cyprus Securities and Exchange Commission (CySEC).
Eligible users can now submit claims through a dedicated online portal. This move positions FTX EU as one of the first former FTX entities to begin returning user funds—a rare step forward in the broader FTX bankruptcy proceedings. The process follows Backpack’s acquisition of FTX Europe earlier this year, which included its CySEC regulatory licenses.